Registration Troubleshooting
If, after entering your codes, Lotto Sorcerer's Apprentice tells you your codes are invalid, try these steps:
1.
Are you entering codes for Lotto Sorcerer's Apprentice?
Codes for Lotto Sorcerer will not work with Lotto Sorcerer's Apprentice.
2.
Are you entering codes for your platform?
Codes for the Windows version will not work with the Mac OS X version (and
vice versa
).
3.
Are you entering your name EXACTLY as we sent it to you?
If we sent your name as "John R. Doe" , do not enter "John R Doe" , "JOHN R. DOE" , "J. R. Doe" , "john r. doe" , "John Doe" or any other variation.
4.
Are you entering the registration code EXACTLY as we sent it to you?
The registration code always starts with any capital letter; the remainder is either numbers from "0" to "9" or capital letters from "A" to "F" .
5.
Has your serial number changed?
Your serial number is unique to your installation. Although this number can "survive" an uninstallation and reinstallation of Lotto Sorcerer's Apprentice on the same computer, if you installed Lotto Sorcerer's Apprentice on a new computer (or have reformatted the hard drive on your computer, or reinstalled your Operating System), you will need a new registration code. Please advise us (via email at satoripublishing@mac.com) of your old and new serial numbers.
Registration Troubleshooter
Our Registation Troubleshooter can usually track down your issue within two mouse clicks!
Check it out at http://www.satoripublishing.com/LSA/reg_troubleshooter/